Contact Us

From opening hours to information about parking, all general information can be found on our website. Please do read our FAQs before getting in touch as we update this page often with the most-asked-about queries.

General enquiries: email or call 01865 610 300

Give feedback or make a complaint: email

Finance enquiries: email or call 01865 610 305

Education enquiries: email for primary schools and early education or for secondary schools and further education

Event hire: please visit the Hire Our Spaces page and complete the Enquiry Form

Group bookings & guided tours: email, or call 01865 610 305

Photography and filming: please visit the Photography and Filming page or email

Artists: please visit the Hire Our Spaces page and complete the Artists Form 

Marketing: email

Lost property: call 01865 610 300

If you would like to use the Garden or Arboretum for non-commercial purposes please make a general enquiry


Head of Department and Director
Professor Simon Hiscock  |

Deputy Director and Head of Science
Dr Chris Thorogood  |

Head of Operations
Heidi El-Megrisi | Heidi.el-megrisi(at)

Botanic Garden Curator and Head of Horticulture 
Mark Brent  |

Arboretum Curator
Ben Jones  

Education Officers

Tegan Bennett/Catherine Vivian (primary schools and early years education) |

Dr Lauren Baker (secondary schools and further education) |

Wellbeing Outreach Officer

Dr Rodger Caseby | 

Friends Administrator
01865 610 303  |